Privacy Policy

Effective: October 28, 2020

When you use or access Stairwell Inc.’s (“Stairwell”)  website at www.stairwell.com (“Site”), apply for a position, sign up for marketing materials, or otherwise interact with us, in meetings, emails or other communications, we may collect, use, share and process information relating to you. This Privacy Policy explains how we will collect and use your personal information. 

Changes to Privacy Policy.
We may change this Privacy Policy from time to time at our sole discretion. If we make any changes, we will notify you by revising the “Last Updated” date at the top of this  Privacy Policy. It’s important that you review the Privacy Policy whenever you visit the Site in order to familiarize yourself with any changes to the policy.

What Information We Collect 


Information You Provide.
What we collect depends on the nature of your interactions with Stairwell. This includes information you share when contacting us about a potential employment opportunity, our beta program, our product or services (“Services”) or joining our mailing list. Our Site offers a number of ways for you to provide information to us whether through form submissions or emails.

Potential Service Users: If you express interest in our beta program or join our mailing list, we may collect personal information such as your business contact information and/or details about your organization. We may also collect information about your computer or device, including browser type and settings and other information that does not identify you, including your activity on our Site.

Job Candidates:
If you are interested in pursuing a job opportunity with Stairwell, we may collect your name, address, email address, telephone number and other contact information; your resume and other information provided as part of the application process; information from screenings and interviews; sensitive demographic information you may provide during the application or recruitment process; information regarding your authorization to work in the country of application; reference and background check information; information about your background from publicly available sources that we believe is relevant to your application; and information you provide or assessments you take during the application process.

Cookies and Similar Technologies. Like many websites, we use cookies to collect information. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie.

We may make use of cookies and similar technologies for such things as session management, combating fraud, ensuring security protections, analyzing how our Site performs and other analytics purposes, and fulfilling other legitimate purposes as further described in this Privacy Policy.

We also use analytics cookies to better understand how our Site is being used by tracking how you interact with our Site and where you click. You can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen.  

Third Party Analytics.
We use cookies served by analytics service providers (e.g. Google Analytics) to collect limited data directly from visitors to enable us to better understand your use of the Site, including making use of demographics and interests.

International Transfers. 
Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, you acknowledge that Stairwell transfers personal information to the United States and will process it there. Your submission of information signifies your agreement to that transfer.

How We Use Information Collected.
We use and process personal information we collect or receive, alone or in combination, for the following purposes and if you are resident in the EEA or UK, on the legal bases identified below:

Potential Services Users: We will process your personal information for marketing purposes in accordance with your preferences, such as to communicate with you  services, features, surveys, newsletters, promotions, trainings, or events we think may be of interest to you and/or to provide other news or information about Stairwell and/or our select partners, in each case in reliance on our legitimate interest in conducting direct marketing or with your consent. 

Job Candidates:
We will use the information we collect to assess your skills, qualifications and interests against our hiring needs; verify information when conducting reference and/or background checks (with your consent); communicate with you about the recruiting/hiring process; create and/or submit reports as required by federal, state or local laws and regulations; assist you with obtaining work visas or permits as necessary; improve Stairwell’s recruitment and hiring practices, including our diversity and inclusion program; comply with applicable laws, regulations, legal processes and enforceable government request; and conduct research and obtain information from third parties that may identify you as a possible fit for a Stairwell role.

What Information We Share or Disclose to Others. We will not share your personal information with any third parties except as described in this Privacy Policy. Parties with whom we may share your personal information, pursuant to any applicable agreements, include third-party service providers who are working on our behalf and require access to your information to carry out that work. Examples include cloud hosting providers (to provide data storage and processing services); communications providers (to process new queries and to manage our emails); corporate services (to facilitate business operations and communications) and analytics companies to perform analysis on our marketing activities. These service providers are authorized to use your personal information only as necessary to provide services to Stairwell.

Compliance with Laws.
 We may disclose your information to a third party: (a) if we believe that disclosure is reasonably necessary to comply with any applicable law or regulation; (b) if we are required by law to comply with a legal process, or government request; (c) to enforce our agreements and policies; (d) to protect the security or integrity of our Site and Services; (e) to protect Stairwell, our customers, or the public from harm or illegal activities; (f) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or (g) as otherwise directed by you.

Consent.
 We may share your information with any other person or entity with your consent to the disclosure.

Links To Third-Party WebSite. 
We may place links on our Site. When you click on a link from our Site to a third-party website, your activity and use is governed by that website’s policies; not by those of Stairwell. We are not responsible for the information practices of such third parties. We encourage you to review their privacy and user policies.

Lodging a Complaint.
If you wish to make a complaint about how we’ve handled your personal information, please contact privacy@stairwell.com. We will contact you after receiving a complaint to follow up and work with appropriate regulatory authorities, to resolve complaint

California Residents.
Under California law, California residents who have an established business relationship with Stairwell may choose to opt out of Stairwell’s disclosure of personal information about them to third parties for direct marketing purposes. If you choose to opt out at any time after granting approval, email privacy@stairwell.com. The California Consumer Privacy Act (“CCPA”) requires businesses to disclose whether they sell Personal Data (as defined in the CCPA). We do not sell Personal Data. We may share Personal Data with third parties or allow them to collect Personal Data from our Site if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such Personal Data.

Children’s Privacy.
Our Site and Services are not directed to children under 13,  and we do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at privacy@stairwell.com.

Contact Us.
If you have any questions about this Privacy Policy, please contact us at privacy@stairwell.com.